silbaerg GmbH collects data from you in compliance with the applicable data protection regulations. We collect personal information that you voluntarily provide to us when you place an order, complete a survey or use similar services. If you transmit personal data, this data will be processed, stored and used to the extent necessary for the purpose (e.g. to process your order). We collect personal data such as your name, address, telephone number and email.

We also collect so-called tracking information, which is collected through the use of our online shop. This information is called “cookies” and similar functions to recognize you as our customer. These functions are also used to create usage profiles. If you are against the use of “cookies”, you can configure this accordingly in your browser. We also store the Internet Protocol addresses (IP) in order to query access to our website. This is not personalized storage.

silbaerg GmbH uses the personal data you provide to carry out the order. Data can be passed on to other companies that are involved in order processing, e.g. shipping of goods, debt collection. We will also pass on your data in cases where we are required to pass it on by law or court. In these cases we will inform you – where permissible. We will only pass on your data to third parties for marketing or advertising purposes with your express consent.

We will also only use your personal data for our own marketing purposes and self-promotion or for information in our own affairs (e.g. newsletter) with your consent. We only use anonymized/pseudonymized information and tracking information to improve our offerings and services and to record traffic and usage habits. You can query the extent of your personal data stored by us at any time. We will be happy to provide you with information. Furthermore, we will delete your data at your request if it is no longer needed for contract processing, etc.